competitive salary
USA
Information Technology, Data Analysis / Data Science
English
in-office, flexible
about the company
Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively and connect all their other software tools and services.
diversity statement
"Prioritizing diversity, engagement and belonging remains a crucial part of strengthening and maintaining Slack’s culture in a digital-first world."
your area of responsibility
Work closely with your mentor and user research leadership to define the details of your projects and contribute to the overall direction of your product area
Collaborate with design, engineering, and product management to understand the critical research questions and craft a research approach to best answer them
Conduct actionable research to help guide the product team’s decision-making and design process
Solicit and incorporate feedback on your work from your mentor, other user researchers, and multi-functional team members
your profile
Must be graduating December 2025 or later
A strong portfolio, showcasing deep methodological strength, along with experience across all steps of a research process, such as: data collection, cleaning and analysis, synthesis, and documenting and sharing findings.
Commitment to learning from others and self-awareness of your strengths and growth areas and a desire to improve your skills
Experience working and collaborating with diverse teams in a dynamic environment to understand, explore, and answer research questions
Excellent written and verbal communication skills and a passion for sharing what you’ve learned in a simple yet compelling manner
Nice to have
Preferred applicants are currently in the later stages of pursuing a Master’s or Ph.D. degree. Programs such as human-computer interaction, sociology, psychology, communication, information science, or any program with an applied research component are preferred.
Previous experience working in a technology company or business environment, as an intern or otherwise.
Previous experience researching genAI, computer-supported collaboration, or knowledge workers
Experience turning qualitative findings into frameworks or design artifacts, a mixed-method background such as qualitative interviews and surveys (with related statistics), and/or experience using remote research tools and vendors such as Qualtrics, UserTesting, etc.
the benefits
Discover them on our website!
