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Planate Management Group

Client Relations Officer

Planate Management Group

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competitive salary

Thailand

Administrative

English

in-office

about the company

Planate Management Group provides planning, design, engineering, and construction management services to support the US Department of Defense and other federal agencies. We are dedicated to affirmative action and equal employment opportunity, fostering an inclusive environment that welcomes diverse applicants, including veterans, women, minorities, and individuals with disabilities.

is looking for you!
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diversity statement

"We prioritize diversity and inclusion by fostering a welcoming environment that values diverse backgrounds and perspectives. We ensure equal employment opportunities through affirmative action, encourage open dialogue, and provide training to reduce biases, empowering everyone to contribute."

your area of responsibility

  • Oversee operations by managing the day-to-day activities of Planate in Thailand, ensuring alignment with the organization’s strategic goals.

  • Manage staff and resources to ensure efficient and effective operations, maintaining compliance with both local and international standards.

  • Act as the local coordinator by communicating the needs and support required to ensure that Planate’s activities in Thailand are compliant and aligned with the organization’s goals.

  • Collaborate with headquarters and other country managers to ensure smooth global operations and consistency in organizational practices.

  • Bridge communication barriers by adapting to cultural nuances and building positive relationships with clients, stakeholders, and local teams.

  • Serve as the primary point of contact for clients and staff, ensuring seamless communication and managing client needs effectively.

  • Lead public relations efforts by coordinating with the Business Development team on marketing, advertising, and branding strategies to promote the company’s services and maintain good media relations.

  • Assess staff performance and provide coaching, feedback, and development plans to enhance team efficiency and ensure high-quality service delivery.

  • Ensure compliance with local laws and regulations, report activities to management, and maintain financial controls for the organization’s operations in Thailand.

  • Support the non-profit activities of Planate and its affiliates while ensuring that all projects align with the organization’s values and goals.

your profile

  • Associate’s or Bachelor’s degree preferred

  • At least 5 years of client management experience with a proven track record of establishing and nurturing business relationships

  • Strong customer orientation, excellent verbal and written communication skills in English

  • Self-motivated with the ability to take initiative, solve problems, and work independently

  • Ability to negotiate, influence others, and manage difficult conversations effectively

  • Capable of analyzing data, creating reports, and making data-driven decisions

  • Able to thrive in a fast-paced, high-pressure environment

  • Strong leadership skills with experience in team development and management

  • Knowledge of local laws and regulations, and ability to ensure compliance within the organization

  • Proven ability to collaborate with global teams and manage cross-functional relationships

the benefits

We offer a comprehensive benefits package that includes medical insurance, 401K plan eligibility upon hire, short-term disability insurance, life insurance, a health and savings account plan, paid holidays, paid time off, wellness offerings, training and development opportunities, license and certification support, a recognition and rewards program, and travel insurance.

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