competitive salary
Ukraine
Operations
English
remote
about the company
Petcube is a company reimagining pet care, and using technology to keep people connected with their pets. Its first product, Petcube Camera, is an interactive pet monitor with real time video and built-in laser pointer. It allows pet owners to watch, talk to, and play with their pet from their smartphone, no matter where they are.
diversity statement
"Check out our website and our values!"
your area of responsibility
Effectively address customer inquiries via chat & email
Monitor and respond to feedback on social media
Maintain professionalism when owning customer interactions
Take responsibility for your work
Identify, document, and follow up with engineers on product bugs and features
Identify trends in customer requests and suggest improvements to processes and products
Collaborate with members of other teams
your profile
Strong natural will to help other people
Fluency in English with no or minimal accent and clear communication skills
Motivation and passion for getting work done properly
Ability to learn quickly
Attention to detail
Discipline and a strong work ethic
Genuine curiosity about people and business
Young, trendy, and fun
the benefits
Discover them on our website!
