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Netflix

Senior Researcher, Consumer Insights - EMEA

Netflix

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competitive salary

Netherlands

Information Technology, Sales / Business Development

English

in-office, flexible

about the company

Netflix is the world's leading streaming entertainment service with 222 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

is looking for you!
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diversity statement

"Netflix’s greatest impact is in storytelling. (...) We create and connect these stories to people all around the globe - removing the barriers of language, device, ability or connectivity. Better representation on-screen starts with representation in the office. Our work has to be internal first, so it can impact what we do externally. We believe we’ll do that better if our employees come from different backgrounds, and if we create an environment of inclusion and belonging for them."

your area of responsibility

You will lead research on a wide variety of topics within your region (and occasionally beyond), ranging from big-picture country strategy to film/series-specific insights. A key focus will be to deeply understand the underlying needs, motivations, and emotions that drive love for our TV shows and movies so we can help Netflix continue to create stories that will excite our current and future members. More broadly you will be a thought leader in helping to drive strategy in the region and beyond, and will represent the voice of the EMEA consumer globally.

your profile

  • You are a mixed-methods researcher with client-side experience. Hands-on experience designing and executing end-to-end quantitative and qualitative research studies is required.

  • Previous experience working in entertainment research is required. A deep passion for TV and film and being curious about the business and state of the industry is a must to be successful as a thought leader in the space.

  • You effectively translate findings into strategic creative and business recommendations and communicate these to inform decision-making. Experience presenting / socializing insights at all levels of an organization. Your work will travel far and wide at Netflix!

  • You are a strong communicator, able to summarize complex ideas in a clear and succinct way. You are adaptable and effectively tailor your communication to the audience.

  • You are a selfless collaborator, able to partner successfully with insights colleagues both in-region and globally. Likewise, you are able to build strong relationships with a large number of stakeholders and cross-functional partners, including Content, Marketing/Comms, Product, Data Science, Business Strategy.

  • You are able to identify high priority research needs and develop research roadmaps that maximize insights impact. At the same time, you are skilled at anticipating research needs, identifying consumer/industry trends and opportunities, and research gaps. The GEMs markets are complex and varied – ability to effectively prioritize across these unique markets is key.

  • You understand the business and consumer landscape in EMEA, and are able to bring a unique perspective based on your expert understanding of the region. You are able to connect dots between regionally-focused and globally-focused initiatives, while representing the EMEA consumer needs and voice.

  • Work across time zones and occasional travel is required for this role.

  • Business English required; a second EMEA language is beneficial

the benefits

Discover them on our website!

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